Mike Wille
posted this on Oct 22, 2008 18:26
Some users are reporting problems when using Windows (XP only so far) and Internet Explorer 7 or Firefox 3. When sending a message with attachments, one or more will fail with the message:
And then the remaining attachments may or may not be processed successfully. Finally this message is shown:
"There was a problem uploading the file. You have exceeded your file storage limit. We are unable to proceed with sending your message."
The code 2038 is a flash specific error and appears to be related to a failed upgrade of Flash. Here are instructions on resolving the problem:
Make sure to follow these directions to a T. The first time I tried, I skipped rebooting and the problem did not go away. I had to perform the whole process over again.